Bernard Controls - A strong partner that commit to customer success
Bernard Controls Middle East worked with Valvometal as a true partner, to equip 25 tags, while a critical commitment of delivery was taken. Bernard Controls, as a reliable partner, ensured the delivery on time, even with a week in advance, in order to help Valvometal to get their first breakthrough with EMICOOL. Trust and commitment, as well as the professionalism of BC logistic team, brought us success.
Thanks to the commitment of Bernard Controls Middle East Team, 25 valves are successfully mounted on the Chilled Water Pipeline, for the District Cooling Project managed by EMICOOL. Based on our technical advice, the customer chose for actuation Bernard Controls' AT 14+ Gearbox.
Bernard Controls supported Valvometal to get
first Break thru with Emicool.
The end-user, EMICOOL, ordered 25 units, including 4 ONE METRE size valves with a very challenging delivery time.
Valvometal accepted heavy penalties based on the commitment from Bernard, High level of trust.
Valvometal benefited from a strong reactivity of our production and logistic teams. Indeed, Bernard Controls - with the help of our logistic company partner - got the ordered actuators airfreighted.
Our team worked hard to make sure we keep our delivery commitment with our customer.
Finally, Bernard Controls delivered the material one week in advance the committed date.
Trust and commitment, as well as the professionalism of Bernard Controls Logistic team, brought us success.
Strong Customer Support is Bernard Controls DNA !